16 Sep
|
ABB
|
Saint-Laurent
Become an Order Management Specialist at ABB, where you’ll provide essential customer service and manage order processes in a hybrid work setting. Use your skills to enhance client satisfaction and assist with order entry, RMA, and after-sales requests. At ABB, this position will empower you to deliver exceptional support as a liaison among customers, sales, and logistics teams.
You’ll be managing accounts for distributors and OEMs while ensuring client needs are met with efficient problem-solving. Focus on fostering teamwork and aligning with the organization’s objectives to achieve outstanding results. Key Responsibilities:
- Coordinate with internal teams to handle customer requests
- Manage customer accounts and resolve inquiries effectively
- Provide timely updates to clients on order status
- Identify processes for handling customer issues and feedback
- Uphold ABB’s core values and safety standards
Requirements:
- Bachelor’s degree or 2 years relevant experience
- Proficient in SFDC, SAP, and other software
- Strong analytical and problem-solving abilities
- Bilingual in French and English
- Ability to manage multiple tasks and travel up to 10%
Leverage your order management experience at ABB while contributing to a sustainable future.
📌 Order Management Specialist in Hybrid Role (Saint-Laurent)
🏢 ABB
📍 Saint-Laurent