Be the voice of safety as a Safety Communications Officer in Central Edmonton. Support vital emergency programs while ensuring exceptional communication and problem-solving skills in a full time, rotating schedule role.
In this critical position, you'll manage four distinct safety communication programs, ensuring government employees and the public remain secure during high-risk situations. Your responsibilities will include monitoring check-ins for employees, managing public hotline queries, and providing essential information to Peace Officers. Robust skills in technology and customer service are crucial for success in this role.
Key Responsibilities:
• Monitor government employee check-ins during high-risk tasks
• Manage calls for 310-lands and 310-fire hotlines




• Assist Peace Officers with license plate and registration inquiries
• Handle confidential communication as assigned
• Ensure all interactions maintain professionalism and confidentiality
Requirements:
• 3+ years of customer service experience
• Solid critical thinking and problem-solving abilities
• Excellent communication and interpersonal skills
• Proven ability to work rotating shifts
• Experience in a high-pressure environment preferred
Utilize your skills in critical thinking, customer service, and communication to ensure public safety in Central Edmonton.
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📌 Safety Communications Officer Edmonton
🏢 Frey Consulting Group
📍 Edmonton