Elevate customer service as a Parts Counter Specialist with Toromont Cat in Geraldton, Ontario. Focus on providing parts expertise and managing customer inquiries efficiently. As a Parts Counter Person, you will play a critical role at our remote site, advocating for customers by offering timely parts recommendations and product knowledge.

Your responsibilities will encompass managing daily parts operations, processing orders, and enhancing customer experiences through excellent service. Key Responsibilities:

- Handle parts inquiries effectively through various channels
- Process orders, backorders, and conduct inventory counts
- Build hydraulic hoses and manage warranties
- Provide on-call service, including evenings and weekends
- Follow safety protocols in daily operations

Requirements:

- Minimum post-secondary education required
- 3+ years of parts service experience
- Proficient in DBS, SIS, Word, and Excel
- Ability to work on a rotational basis
- Robust interpersonal communication skills

Support our commitment to customer loyalty and operational excellence at Toromont Cat.

📌 Parts Counter Specialist Remote Role (Ontario)
🏢 Toromont CAT
📍 Ontario