Lead operations at Makeship, a flourishing startup empowering creators and brands with limited-edition products. We're seeking a visionary Director of Operations to enhance our agile platform while ensuring smooth processes.

This foundational role involves overseeing operational health from creator onboarding to merchandising and shipping. With 8+ years' experience in high-growth environments, you'll leverage your analytical skills to optimize workflows and address inefficiencies. Collaborate closely with Business Operations and Customer Support to foster seamless execution and a superior customer experience.

Key Responsibilities:
• Oversee campaign operations and assess overall business health
• Lead Business Operations for effective daily execution




• Manage supply chain processes from manufacturing to fulfillment
• Head the Customer Support team for quality interactions
• Provide teams with insights from support trends and internal metrics

Requirements:
• 8+ years in operations or business leadership
• Proven track record of process design and scaling
• Strong analytical and problem-solving skills
• Experience with supply chain management
• Excellent cross-functional leadership abilities

Enhance Makeship’s operational strategies to support our rapid growth and community engagement.
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📌 Director of Operations for Makeship (New Brunswick)
🏢 Makeship
📍 New Brunswick