Join Federated Insurance as a Customer Service Specialist and thrive in a hybrid work setting. Provide unparalleled support to our Commercial Insurance Specialist while ensuring client satisfaction.

This Client Service Associate role is perfect for individuals with front-line customer service experience who excel in communication and detail-oriented tasks. You will assist in managing day-to-day operations of the CIS book of business while ensuring that our clients receive the highest level of service possible.

Key Responsibilities:
• Handle high-volume customer requests and queries
• Assist the Commercial Insurance Specialist in operations
• Exhibit flexibility in managing multiple tasks
• Ensure timely and accurate communication with clients
• Maintain exceptional attention to detail

Requirements:
• Completion of post-secondary education
• At least 2 years of customer service experience
• Strong team-oriented mindset
• Proficiency in Microsoft Office suite
• Drive for delivering excellent performance

Become part of a dedicated team that values your contributions at Federated Insurance.
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📌 Customer Service Specialist - Hybrid Role (Alberta)
🏢 Northbridge Financial
📍 Alberta