Become a key part of the One Degree Organics team as a Consumer Experience Specialist. This hybrid position emphasizes customer service excellence and builds relationships to enhance brand engagement.

The Consumer Experience Specialist will report directly to the Senior Brand Manager and play a vital role in ensuring customer satisfaction. This position will leverage strong communication skills, proficiency in CRM tools, and a proactive mindset to manage customer interactions. You will assist in both marketing initiatives and the development of strategies to foster lasting relationships with customers and farming partners.

Key Responsibilities:
• Handle inbound customer inquiries via calls and emails
• Create personal touches through handwritten notes




• Proactively resolve potential customer issues
• Support farmer engagement initiatives with personalized communication
• Collaborate with marketing to align brand messaging

Requirements:
• Relevant experience in customer service
• Solid relationship-building skills
• Proficiency in Microsoft Office and CRM tools
• Excellent communication skills
• Organized with effective time management

Make an impact by providing empathetic customer service and driving brand loyalty at One Degree Organics.
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📌 Hybrid Consumer Experience Specialist Role (British Columbia)
🏢 One Degree Organic Foods
📍 British Columbia