Elevate your career as an Operations Support Agent at Desjardins, working full time to enhance operational processes. Manage cash operations and provide exemplary customer service onsite.

As part of the Desjardins team, you'll be responsible for a range of operational tasks, including processing transactions and reconciling reports across various sectors. You'll also act as a liaison with critical components of the organization while maintaining data quality and compliance with regulations.

Key Responsibilities:
• Reconcile and process reports for caisse operations
• Follow up with members and customers on their requests
• Input and validate data effectively in the system
• Organize and manage filing activities in line with standards
• Handle calls from the AccèsD Contact Centre as needed

Requirements:
• High school diploma in a relevant field
• Minimum two years of related experience
• Knowledge of French is mandatory
• Understanding of caisse products and operational procedures
• Familiarity with internal controls and compliance

Bring your expertise in operations and customer service to Desjardins and make a difference!
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📌 Desjardins Operations Support Agent (Quebec City)
🏢 Desjardins Group
📍 Quebec City