Make a difference with your customer service skills as a Customer Care Specialist at Connect Hearing in Prince George, BC. Work in a dynamic retail clinic workplace dedicated to client care.

Reporting to the Regional Clinic Manager, you will be part of Connect Hearing's mission to enhance lives through improved hearing. The role focuses on delivering exceptional service, organizing clinic operations, and maintaining client accounts. Your ability to handle insurance processes and in-clinic repairs will be crucial.

Key Responsibilities:
• Deliver customer service in-person, over the phone, and via email
• Organize appointment scheduling for hearing professionals
• Build and maintain strong client relationships
• Process insurance claims for billing
• Support minor repairs and device maintenance

Requirements:
• Excellent communication and service skills all around
• Familiarity with accounts receivable beneficial
• Willing to travel between clinics as needed
• Eager to learn and assist others
• Strong dedication to customer satisfaction

Empower clients with your service skills and grow with Connect Hearing.
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📌 Connect Hearing Customer Care Specialist (British Columbia)
🏢 Sonova Group
📍 British Columbia