Join Bank of Montreal as a Senior Service Coordinator in Payments Operations, focusing on effective workflow coordination and compliance in wire payment processes. Drive team efficiency and quality assurance responsibilities. As part of the Payments Operations team, you will assist the manager in daily operations and ensure critical compliance controls are met.

The role requires adept coordination, quality control, and effective problem solving for both routine and complex inquiries relating to wire payments and audits. Build solid partnerships within the organization while enhancing operational effectiveness. Key Responsibilities:

- Support manager with scheduling and resource forecasting
- Serve as back-up during manager’s absence




- Fulfill transactions and maintain quality control
- Investigate and resolve complex inquiries efficiently
- Monitor compliance with regulatory requirements

Requirements:

- Experience in service coordination or related fields
- Ability to analyze and resolve non-routine issues
- Knowledge of bank regulatory standards
- Strong interpersonal and communication skills
- Proven track record of delivering excellent customer service

Bring your organizational skills and regulatory knowledge to elevate team performance at Bank of Montreal.

📌 Payments Operations Senior Coordinator Role (Montreal)
🏢 BMO
📍 Montreal