Be a key player in transforming HR at Manulife as the People Services AI Lead. Drive innovation and enhance service delivery through AI technologies in a hybrid work setting. In this strategic role, you will be the configuration guru for AI-enabled People Services, partnering with various stakeholders to create technical solutions that enhance HR processes.

Your ability to evaluate emerging technologies and implement effective AI strategies will be vital in redefining how colleagues access People Services at Manulife, ensuring both compliance and ease of use. Key Responsibilities:

- Oversee AI solution configuration for People Services
- Collaborate with product teams for effective design implementations




- Optimize workflows and automate processes for improved efficiency
- Conduct technical assessments to enhance platform capabilities
- Mentor team members on configuration best practices

Requirements:

- 7+ years in configuring Workday solutions
- Proficiency in HR service delivery and employee lifecycle
- Robust problem-solving skills and analytical mindset
- Experience in leading cross-functional discussions
- Knowledge of Agile and HR technology frameworks

Join Manulife as we pioneer AI-driven HR solutions, ensuring a seamless experience for our employees.

📌 People Services AI Lead at Manulife (Waterloo)
🏢 Manulife Financial
📍 Waterloo