Shape the future of HR at Manulife by becoming a People Services Testing and AI Specialist. Leverage technology to deliver impactful AI solutions and enhancements. At Manulife, this individual contributor role combines testing leadership with business analysis, centering on the increasingly vital AI capabilities within HR.

You will play a significant role in gathering requirements, conducting testing, and facilitating compliance and user feedback to elevate the People Services experience. Your insight into HR processes will drive efficiency and improvement. Key Responsibilities:

- Develop and clarify requirements for current AI features
- Support stakeholder interactions and mapping of processes
- Create and validate testing strategies aligned to business needs




- Coordinate comprehensive user acceptance testing activities
- Consolidate test results and stakeholder feedback

Requirements:

- 3+ years in technology testing and HR-related solutions
- Skilled in documenting and managing user stories
- Strong analytical capabilities and attention to detail
- Proficient in Jira, Smartsheet, or equivalent tools
- Experience leading cross-functional testing initiatives

Enhance the alignment of AI capabilities with HR needs, ensuring a seamless and efficient colleague experience at Manulife.

📌 People Services Testing and AI Specialist (Ontario)
🏢 Société Financière Manuvie
📍 Ontario