Why Work at Sagesse?
At Sagesse, you'll be part of a team dedicated to ending domestic abuse and creating safer communities. Every role contributes to meaningful, lasting change for individuals and families through prevention, intervention, and innovation.

Position Summary
The Client Support Associate (Northern Alberta) provides client support, advocacy, and system navigation services while contributing to the delivery, development and evaluation of Sagesse's Peer Support, Volunteer and Real Talk Programs. Working from a client-centred, intersectional, and gender transformative framework, this role supports participants, peer support volunteers, community partnerships, and program quality improvement initiatives. Preference for this position will be given to those who live in Northern Alberta.

Key Responsibilities
Client Services & Program Delivery

Provide client support, advocacy, system navigation, referrals and follow-up support

Maintain client engagement through individual and group support activities

Complete High Conflict Screening Tool assessments with clients

Complete FIT check-ins and ongoing client support

Support program development, delivery, evaluation, and quality improvement

Provide clinical support to agency volunteers as needed

Facilitation support as needed, including leading workshops and partnership collaboration internally and externally

Community Engagement & Collaboration

Identify systemic barriers impacting clients and communities

Participate in community committees and initiatives as directed

Promote awareness of Sagesse programs and services

Build relationships with community partners

Program Administration





Maintain accurate client files and documentation

Update client, volunteer and partnership systems
Report monthly activities and service statistics

Support funding proposals, reports, and program evaluation

Attend supervision and staff meetings

Complete other duties as required

Core Competencies

Client-Centred Practice

Collaboration & Relationship Building

Innovation & Continuous Improvement

Adaptability

Integrating Perspectives

Equity, Diversity, Inclusion & Belonging

Qualifications
Required:

Diploma or Degree in Social Work or a related field

Registration with a relevant professional body or eligibility for registration

Comfort with a hybrid work environment and virtual technology

Ability to travel throughout Alberta as required

Availability to work evenings and weekends when needed

Preferred:

Two years of experience in social services, peer support, community development or a related field

Experience facilitating groups, workshops or educational programs

Our Ideal Candidate:

Leads with curiosity and vulnerability

Challenges the status-quo and thrives in a developmental and adaptive environment

Acts through cross-sectional, gender-transformative, and intersectional lenses





Is passionate about community-based programming and continuous learning

Work Environment

Hybrid work environment with a combination of remote and in-person responsibilities

A combination of direct client support, program facilitation, community engagement, and administrative work

Regular collaboration with clients, volunteers, colleagues and community partners

Occasional evening and weekend commitments based on program and participant needs

Travel within Alberta to support program devilry and community partnerships.

Belonging and Culture
At Sagesse, we are committed to creating a workplace where every team member is recognized and valued for their unique contributions. We strive to foster a culture where equitable practices, authentic self-expression, continuous learning, and meaningful connection are embedded in our work.

Disclaimer
This job description outlines the primary responsibilities and expectations of the position. Duties and responsibilities may be modified from time to time to meet organizational and operational needs.

0.6 FTE, 22.5 hours per week

Reports to: Clinical Support Coordinator

Schedule: Schedule will be determined with the successful candidate based on organizational and candidate needs. Position will be required to work a minimum or 3 days per week between Monday and Friday, with at minimum one evening shift per week.

Location: Alberta-based (Primarily remote, with travel around the province and to the main office in Calgary required as needed.

Benefits: Eligible for Sagesse Perks program after 3-month probation period

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📌 Clinical Support Associate (Northern Alberta)
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