Elevate your career as a Bilingual Credit Recovery Specialist with Tangerine in Toronto, Ontario. This role focuses on minimizing delinquency ratios while leveraging your analytical and negotiation skills.

At Tangerine, Canada's leading digital bank, you will manage delinquency for deposits and loans. You'll be responsible for resolving payment issues, negotiating with clients, and maintaining vital records. Your contributions will help the organization meet its yearly objectives and enhance client satisfaction.

Key Responsibilities:
• Manage deposit and loan delinquency ratios effectively
• Resolve returned payments through client engagement
• Utilize negotiation skills to minimize losses
• Respond to email inquiries on delinquent accounts
• Provide assistance to escalated issues from the call center

Requirements:
• Post-secondary diploma or degree required
• Minimum 5 years experience in banking or recovery
• Fluency in French, both written and oral
• Proficient in banking systems like DAWT and Profile IBS
• Robust analytical and problem-solving abilities

Make an impact within the Account Recovery Department while delivering customer-focused solutions.
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📌 Bilingual Credit Recovery Specialist Toronto (Ontario)
🏢 Tangerine
📍 Ontario