Optimize customer interactions as a Sales Support Specialist with Ampersand Brands in a hybrid work environment. Focus on order management, customer service, and continuous process improvement.
This key role involves ensuring accurate order entry and providing essential support to national account teams. Your exceptional communication and organizational skills will drive order fulfillment processes while addressing customer inquiries and enhancing the overall experience.
Key Responsibilities:
• Manage and enter customer purchase orders with precision
• Act as contact for key accounts to resolve issues
• Alert customers about shipping delays and stock issues
• Assist sales leadership in administrative tasks
• Handle post-order follow-ups for customer satisfaction
Requirements:
• Minimum of 2+ years in sales support or related fields
• Proficient in ERP/CRM systems like QuickBooks
• Strong communication abilities both written and verbal
• Detail-oriented with robust organizational skills
• Capable of handling multiple tasks simultaneously
Join Ampersand Brands to utilize your skills in enhancing customer service while fostering growth in a collaborative environment.
#J-18808-Ljbffr