Elevate your career with First National as a Bilingual Collections Specialist in Toronto, ON. This full-time position focuses on resolving delinquent accounts while ensuring compliance with company policies.

As a Bilingual Resolution Specialist, you will engage with both English and French-speaking clients, managing and assessing a portfolio of delinquent accounts. This role involves a solid emphasis on collections and client assistance, helping individuals budget to correct arrears and reduce future risks. Your effective communication and organizational skills will be key in navigating high-pressure situations.

Key Responsibilities:
• Evaluate and collect on delinquent accounts
• Manage clients through effective budgeting advice
• Ensure adherence to company policies on collections




• Provide assessments and process settlements for accounts
• Maintain accurate records and documentation of activities

Requirements:
• Must be bilingual in French and English
• Proven ability to analyze and problem-solve effectively
• Proficiency in MS Office with a capacity for new technologies
• Strong deadline management skills under high volume
• Team player with the ability to work independently

Bring your strong communication and organizational skills to impact collections positively at First National in Toronto.
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📌 Collections Specialist Bilingual at First National (Quebec City)
🏢 First National Financial
📍 Quebec City