• Advise customers visiting Trane Supply stores and resolve issues involving parts or equipment
• Provide accurate parts quotes and high-quality solutions
• Process customer orders and respond to inquiries
• Engage with customers at the counter and by phone to identify their HVAC parts and supply needs
• Maintain knowledge of Trane products, offerings, and promotions
• Identify related products or additional needs to increase sales
• Accurately execute quoting and order management processes
• Assist with warehouse and inventory management, including cycle counts, backorders, receiving, transfers, shipping, stocking, and inventory control
• Perform other related duties as assigned

Requirements
High school diploma required
Building Mechanical Systems diploma is an asset
Experience in a fast-paced, customer-focused environment with an emphasis on customer service, continuous improvement, and safety
Minimum of 2 years of experience in inside sales, retail sales, or a related field
HVAC sales experience or knowledge and mechanical aptitude are assets
Proven ability to build customer relationships and maintain professional customer service,



even in challenging situations
Ability to lift up to 50 lb.
Occasional forklift operation

Core Competencies

Demonstrates expertise in HVAC sales and customer service, with a solid ability to manage orders and inventory effectively. Proven track record in building customer relationships and providing high-quality solutions in a quick-paced setting.

Highest-signal resume keywords
HVAC Sales Experience
Customer Service Skills
Order Management
Inventory Control
Building Mechanical Systems Knowledge

ATS Optimization Keywords

Hard Skills
Order Processing
Quoting
Inventory Management
Cycle Counts
Shipping
Stocking
Mechanical Aptitude
Forklift Operation

Soft Skills
Customer Relationship Building
Problem Solving
Communication

Certifications & Qualifications
High School Diploma
Building Mechanical Systems Diploma

Industry Keywords
HVAC Parts
Retail Sales
Customer-Focused Environment
Continuous Improvement
Safety
J-18808-Ljbffr

📌 Sales Associate Longueuil (Canada)
🏢 Jobtailor
📍 Canada