Elevate customer satisfaction as Indigo's Customer Experience Manager in the Edmonton area. Drive sales, lead a motivated team, and shape the store's culture for a seamless shopping experience.

In this full time, permanent role, you’ll take charge of omni-sales results and customer service excellence at Indigo. Your leadership will ensure that team members deliver insightful product recommendations and meet strategic sales goals. Analyzing performance data to address gaps will be crucial, alongside fostering a positive store culture that enhances employee engagement and development.

Key Responsibilities:
• Manage team to ensure excellent customer service
• Analyze sales performance for strategic improvement




• Champion technology for customer shopping experiences
• Lead store events and manage local initiatives
• Ensure compliance with health and safety regulations

Requirements:
• 2-3 years of management experience in retail
• Proven ability to engage and empower teams
• Flexible availability for varying schedules
• Capacity to lift up to 40 pounds
• College degree or equivalent experience preferred

Shape the customer journey and empower your team at Indigo, making every visit memorable.
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📌 Customer Experience Manager Edmonton Area (Alberta)
🏢 Indigo
📍 Alberta