Enhance retail operations as a Retail Experience Lead, overseeing daily tasks and ensuring exceptional customer service. Lead and motivate your team while maintaining store appearance and compliance standards.

Our Retail Experience Lead position demands leadership combined with solid customer service abilities. With at least two years in retail, your role includes opening and closing duties, cash management, and staff supervision. You'll act as a resource for team training and customer relationship building, ensuring high levels of service excellence and adherence to company values.

Key Responsibilities:
• Open and close store including alarm management
• Greet and assist customers to model best practices




• Provide exceptional customer service and product knowledge
• Oversee team onboarding and provide continuous training
• Address customer complaints professionally and efficiently

Requirements:
• Minimum 2 years retail experience
• High school diploma or GED required
• Proven experience in customer service
• Clear criminal record essential
• Provincial Cannabis Certification needed

Bring your leadership skills and retail knowledge to create an outstanding shopping experience and support your team.
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📌 Retail Experience Lead with High Standards (Ontario)
🏢 Pop's Cannabis
📍 Ontario