Elevate your career with Cargojet as a Customer Service Representative specializing in air cargo communications. Join Canada's award-winning air cargo airline and oversee daily operations in a dynamic environment.

In this integral role, you will work under the Operations Manager, acting as the main point of contact for airline customers and Cargo Management. Your responsibilities include resolving customer service issues, ensuring compliance with regulatory standards, and facilitating effective logistics. A focus on efficient operations and customer satisfaction is essential, making this a rewarding position in the air cargo field.

Key Responsibilities:
• Manage daily customer service and cargo handling operations
• Act as escalation point for service-related issues




• Communicate proactively about delays and operational impacts
• Coordinate with partners to ensure smooth logistics flow
• Train new employees on cargo procedures

Requirements:
• High School Diploma; post-secondary in logistics is an asset
• 1-3 years’ experience in customer service or logistics
• Proficiency in Microsoft Office and cargo systems
• Robust communication and problem-solving skills
• Ability to work shifts including weekends and holidays

Be a key player in Cargojet's operations while maintaining exceptional service standards.
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📌 Customer Service Representative at Cargojet (Newfoundland and Labrador)
🏢 Cargojet
📍 Newfoundland and Labrador