Elevate your career as a Customer Service Representative with Birchwood, Manitoba's largest automotive retailer. Focus on exceptional customer interactions through calls, texts, and emails in a full-time position.

As a vital member of Birchwood's Contact Centre, you will engage with customers while managing inbound and outbound communications. This role demands strong communication skills, multitasking capability, and a drive to meet appointment booking targets while delivering excellent service.

Key Responsibilities:
• Handle high-volume inbound and outbound calls efficiently
• Collect accurate customer information using multiple systems
• Communicate effectively to resolve inquiries and schedule appointments




• Prioritize and address urgent matters promptly
• Leverage technology for streamlined operations

Requirements:
• Proven experience in customer service, preferably in call centers
• Strong organizational and communication skills
• Familiarity with the automotive industry is a plus
• Valid driver's license and clean driving record
• Own transportation required due to location

Join Birchwood's innovative team and thrive in a supportive customer service workplace.
#J-18808-Ljbffr

📌 Customer Service Representative at Birchwood (Manitoba)
🏢 Birchwood Automotive Group
📍 Manitoba