Garland seeks a Bilingual Customer Service Specialist III dedicated to delivering exceptional service in Mississauga, Ontario. This role demands strong English and French communication skills to uphold our world-class standards.

In this dynamic position, you will manage strategic accounts while contributing significantly to the Customer Service department's objectives. Your expertise will be critical in ensuring customer satisfaction, facilitating order processes, and providing guidance to junior team members. This permanent role is perfect for those with extensive customer service experience and a passion for quality.

Key Responsibilities:
• Handle customer calls and manage assigned accounts
• Act as liaison for order fulfillment needs




• Process orders using company systems
• Communicate status updates on sales orders
• Address customer inquiries and concerns proactively

Requirements:
• Proficiency in English and French (written/spoken)
• Minimum of 8 years in a related field
• Solid teamwork and relationship-building skills
• Proven analytical and problem-solving capabilities
• Ability to adapt to changing environments

Join Garland in shaping a superior customer experience through your bilingual expertise and dedication.
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📌 Customer Service Specialist III Bilingual Position (Ontario)
🏢 Welbil
📍 Ontario