Become a trusted advisor at Honda Canada as a Remote Recovery Representative. Help customers with payment solutions to resolve past due accounts and minimize credit loss effectively.
In this role within the Account Services department, you will address various recovery processes including delinquent accounts and bankruptcies. Candidates should have at least two years of experience in Financial Services, with critical skills like negotiation and analysis.
Your robust communication abilities will drive success in this remote position, ensuring compliance with industry laws and targets.
Key Responsibilities:
Manage recovery processes for charged-off and delinquent accounts
Correspond with insurance companies to research vehicle values
Handle insurance tracking and secure necessary waivers
Monitor high-risk accounts and liaise with dealers
Support senior associates on bankruptcy communications
Requirements:
Post-secondary education or equivalent experience
Minimum of 2 years in Financial Services
Bilingual in French and English
Solid decision-making and negotiating skills
Detail-oriented and results-driven approach
Utilize your analytical and strategic skills to deliver exceptional customer service while supporting Honda Canada's financial goals.
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