Join Roots as a Team Lead, promoting a customer-centric setting and driving results in a luxury retail space. Your responsibility will include leading the sales team and ensuring operational excellence.
In this role, you'll report to the Store Manager and act as a vital link between leadership and sales associates. With experience in retail apparel, you will coach your team on effective customer service and selling strategies. Your ability to foster communication and delegate responsibilities will enhance productivity and create an exceptional shopping experience for customers.
Key Responsibilities:
• Coach associates on service fundamentals and provide feedback
• Support management in executing operational plans




• Assist in conflict resolutions regarding customer service
• Ensure compliance with company policies and procedures
• Handle opening, closing, and inventory tasks as needed
Requirements:
• 1+ years of experience in retail; luxury preferred
• Recognized leadership ability among the team
• Strong organization and communication skills
• Availability for flexible shifts including weekends
• Experience with POS and banking procedures
Lead a team to success while embodying a culture of excellence and customer satisfaction at Roots.
#J-18808-Ljbffr

📌 Team Lead Role in Luxury Retail (Niagara Falls)
🏢 Roots
📍 Niagara Falls