Elevate your career with a leading Canadian insurance company as the Application Support and Dev Ops Manager. Drive operational excellence and lead a team in enhancing digital application stability.

In this pivotal role, you will oversee application support and Dev Ops functions, ensuring optimal performance in service delivery. You will manage incident and problem management, maintain production stability, and drive automation initiatives.

Collaboration with cross-functional teams will be essential in delivering reliable and scalable technology services.

Key Responsibilities:
Lead application support and Dev Ops teams for performance optimization
Manage day-to-day operations and incident resolution processes
Own application availability and ensure operational KPIs are met




Oversee CI/CD pipeline configurations and workplace management
Drive automation, monitoring, and continuous improvement initiatives

Requirements:
10+ years in Application Support, IT Operations, or Dev Ops
5+ years of people leadership experience
Solid knowledge of ITIL processes
Familiarity with cloud platforms and enterprise integrations
Experience with Mule Soft and database technologies

Utilize your leadership and technical expertise to enhance application stability and efficiency within the insurance sector.
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📌 Lead Application Support & Devops Manager Markham
🏢 Michael Page
📍 Markham