Job Responsibility:

Rodd Grand Yarmouth Hotel is looking for a friendly service oriented person to join our Front Desk team part-time.

A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
Greeting guests upon their arrival and providing a hospitable welcome
Recording client information in the company's guest book or internal database and directing them to their designated rooms
Receiving calls, conducting room reservations, and verifying existing bookings
Processing customer payments and presenting them with the bill upon check-out
Assisting guests who request additional services including dinner reservations,



information on surrounding area and retreat activities
Keeping the front desk neat, orderly, and sanitized at all times

Qualifications:
Have a high quality for of standards for service and be guest focused
Need to be able to navigate and utilize computers, with willingness to learn
Ability to work with minimum supervision
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy and cooperativeness
Have reliable transportation and a flexible schedule

Job Type: Part time

Pay: $15.70 per hour

Benefits:
Company events
Discounted or free food
In office gym
In office parking

Work Location: In person

📌 Front Desk Agent Yarmouth
🏢 Rodd Grand Yarmouth
📍 Yarmouth