Take the lead as a Front Desk Supervisor with Pursuit at our stunning hotel destinations. Ensure guest satisfaction through effective management and top-tier concierge service. This role demands excellent communication and organizational skills to manage a diverse team and enhance the guest experience.

You will oversee check-ins, maintain updated systems, and provide detailed information to guests. Collaboration with departments like Housekeeping is essential to ensure smooth operations. Key Responsibilities:

- Ensure efficient administrative operations and guest relations
- Welcome guests warmly and offer concierge service
- Manage group check-ins and provide thorough attention
- Address and resolve guest complaints proactively
- Implement training programs for Front Office staff

Requirements:

- Minimum of 2-5 years experience in a hotel environment
- Supervisory experience of at least 1 year
- Positive command of workplace languages
- Familiarity with hotel accounting software
- Ability to lead a team with minimal supervision

Guide guests through unforgettable experiences at Pursuit and bring exceptional service to life.

📌 Pursuit Front Desk Manager Position (Banff)
🏢 Pursuit Collection
📍 Banff