Scaled Digital Customer Success Lead (Winnipeg)

Scaled Digital Customer Success Lead (Winnipeg)

16 Sep
|
Petal
|
Winnipeg

16 Sep

Petal

Winnipeg

Petal is seeking a Digital / Scaled Customer Success Manager to own a pooled portfolio of customers with a digital, multi-touch approach. This role focuses on adoption, engagement, retention, value realization, and expansion through scalable programs rather than 1:1 management. You will define signals, build journeys, and establish when customers shift to assigned CSM coverage, leveraging data, automation, and AI to extend reach and impact across the portfolio.

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📌 Scaled Digital Customer Success Lead (Winnipeg)
🏢 Petal
📍 Winnipeg

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