Drive the future of roadside assistance with BCAA as an Assistant Manager at our Burnaby Depot. Lead a motivated team of Fleet Technicians dedicated to member satisfaction.
This full time position emphasizes leadership, safety, and operational excellence. You'll play a vital role in coaching and developing your team while overseeing the service quality of roadside operations. Exceptional interpersonal skills and a solutions-driven mindset are key.
Key Responsibilities:
• Train and develop team members to meet performance goals
• Conduct roadside visits to ensure safety compliance
• Hold Fleet Drivers accountable for performance metrics
• Encourage a culture of engagement and unity
• Achieve high customer satisfaction through NPS/CSI metrics
Requirements:
• At least 3 years’ experience in the automotive field
• Supervisory experience is essential
• Red Seal certification or equivalent experience
• Comfortable using MS Office software
• Clean Class 5 BC Driver License required
Enhance your career by leading a dedicated roadside assistance team at BCAA.
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📌 Assistant Manager for Roadside Fleet (British Columbia)
🏢 BCAA
📍 British Columbia
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