Job Description The Centralized Staffing & Scheduling Office (CSSO) serves all inpatient units, the Emergency Department, and Support Services (i.e., Food and Nutrition Services, Environmental Services, Security Services) with their staffing and scheduling needs. With a robust team operating from 0600-0000, 7 days per week, the CSSO supports staffing and scheduling activities across the hospital, working closely with staff and leaders to ensure unit and department needs are met, all while using a brand-current scheduling application (HIVE).

Reporting to the CSSO Manager and the Clinical Operations Coordination Leader, the six (6) full-time, temporary (1 year) Scheduling Clerks will play an integral role in ensuring that all in-scope unit/departments are staffed in an operationally safe and cost-efficient manner at all times. They will focus on filling shift gaps on posted schedules, administrative exchanges, and call-outs to staff to cover short-notice absences, in accordance to the OPSEU and ONA Collective Agreements, CAMH policies, and legislation as applicable.

The successful candidate(s) will work rotating shifts between the hours of 6:00 am to midnight. They will also be required to work 3 weekends every 6-week schedule.

Responsibilities

Resolve basic scheduling queries

Maintain and update the scheduling system to ensure accurate and up-to-date information

Coordinate staffing matters through Oracle under the direction of the CSSO Manager/COCL/delegate

Assess and triage scheduling cases





Escalating complex issues to the Scheduling Specialist and Manager/COCL

Problem solving and trouble shooting

Communicating staffing changes and updates to relevant departments

Provide administrative support to the CSSO team

Prepare and distribute staff schedules

Ensure staffing profiles are accurate and up to date.

Qualifications

Post-secondary program

Up to 1 year of experience of scheduling experience; experience in hospital setting or other fast-paced environment preferred

Experience with scheduling and procurement software an asset

Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Comfortable with technology and able to learn new software quickly

Ability to maintain confidentiality and knowledge of privacy legislation

Strong verbal and written communication skills

Ability to interact professionally with patients, staff, and external contacts

Excellent customer service skills

Salary Range
$28.41 – $32.72 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.





CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

About Us
Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca . To view our Land Acknowledgment, please click here.

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📌 Scheduling Clerk - Centralized Staffing & Scheduling Office (Ontario)
🏢 CAMH
📍 Ontario