Enhance customer satisfaction as a Technical Customer Support Representative at International Water-Guard in Surrey, BC. Support orders, repairs, and warranty requests while serving a global aviation client base.

In this agile role within the Programs team, you will coordinate customer experience and serve as a key contact for inquiries about orders and repairs. Your solid organization and communication skills will support accurate processing of purchase orders and facilitate efficient resolutions across departments.

With a focus on detail, you will assist with documentation and maintain high service quality.

Key Responsibilities:
Provide exceptional support for orders and warranty inquiries
Process purchase orders within the ERP system accurately




Track order status and product availability for clients
Issue RMA numbers and coordinate repair documentation
Prepare repair estimates and communicate with customers

Requirements:
Experience in customer service or program coordination
Solid communication and organizational skills
Ability to manage multiple priorities effectively
Proficient in Microsoft Office and ERP systems
Background in aviation or technical environments preferred

Join International Water-Guard to leverage your skills in customer service and contribute to a global leader in aviation solutions.

📌 Technical Customer Support At International Water Guard Surrey
🏢 International Water Guard
📍 Surrey