ALL IN ON A REWARDING CAREER AT INLAND
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.

This position is located at our Calgary PacLease location.

THE CHANCE
We are looking for a Service Advisor for our Calgary PacLease location, who is responsible for opening and closing work orders, scheduling work and greeting and interacting with customers in person, over the phone and over effective e-mail communication. The position must possess basic truck knowledge and a sound understanding of service contract coverage and an ability to develop estimates. The incumbent will be tasked with using specific company software to look up, order, and bill parts to repair orders, as well as provide oversite to the parts room and parts inventory. The position Manages warranty claims which involves creating, filling, updating coding, and accurately documenting all warranty claims and related information.

Your Responsibilities

Discuss repair requirements, open repair orders and ensure all paperwork is completed promptly and correctly

Responsible for adhering to well established operating procedures

Discuss repair requirements and answer inquiries from our customers

Collaborate with multiple internal and external stakeholders towards providing first class service

Responsible to look up and order parts for repairs completed in the service area, as well as manage parts room in accordance to company protocols

Gather warranty information for status reports, submit to suppliers,



and maintain a systematic filing system for documentation

What We Look For
The ideal candidate will possess a minimum of

A High school diploma

A minimum of 2 (two) years’ of experience as a Service Advisor

Parts or Warranty experience considered an asset

Outstanding communication and interpersonal skills

Excellent computer skills

Proven ability to efficiently manage multiple tasks in a dynamic, fast-paced environment, paired with exceptional organizational skills

Shift
This is a permanent Full-Time position. Wednesday to Saturday, 10/hour work days.

CANADA BENEFIT PACKAGE
Our employees receive a generous benefits package including:

Extended Medical (including Vision)

Dental

RRSP

Paid Time Off

On-going training opportunities

About Inland
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.

#J-18808-Ljbffr

📌 Service Advisor (Alberta)
🏢 Inland Truck & Equipment
📍 Alberta