Regional Operations & Business Support Manager Regular, Full time We are looking for an experienced and highly organized Regional Operations & Business Support Manager to join our team. This is a key role supporting regional leadership and branch operations, with responsibility for pricing, inventory, systems, reporting, operations, and continuous improvement. Implement and oversee the region's pricing strategy, including customer price matrices, supplier pricing, rebates, and margin opportunities.

Provide operational and financial support to the VP and regional management team. Serve as a subject matter expert in P21, supporting teams with system functionality, reporting, and operational processes. Lead and support the regional operations team and oversee the operations of the regional Small Distribution Centre.

Manage and analyze inventory, including discrepancies, write-downs, physical inventories, SKU creation, costs, supplier returns, and reconciliations. Prepare and analyze key business reports, including monthly commission reports, inventory analytics, operational reporting, and business performance reporting. Use Power BI and advanced Excel to provide meaningful business insights and support decision-making.

Support regional and branch planning, freight negotiations, vendor relationships, and cost-management initiatives. Review operational expenses, supplier invoices, pricing, and inventory activity for accuracy and identify opportunities to reduce costs. Support the eCommerce business, including increasing customer engagement and helping customers navigate the platform.

Coordinate regional marketing initiatives and support branch merchandising. Provide training and support to employees on systems, operational processes, and best practices.



Support administrative and inside sales teams with procedures, back orders, key accounts, and system-related needs.

Oversee

Health & Safety policies, procedures, and training within the region. Coordinate and track employee vacation and time-off requests. Promote continuous improvement, professional development, teamwork, and operational excellence. Maintain current knowledge through vendor training, educational opportunities, and industry development. Conduct all activities in accordance with Company policies, procedures, and core values.

Experience in operations, distribution, supply chain, business administration, or a related field.

Advanced Microsoft

Excel skills and proficiency with Microsoft Office.

Experience with Power BI and ERP/CRM systems; P21 experience is an asset. Robust understanding of pricing, inventory, purchasing, and financial processes. Ability to manage multiple priorities and work effectively with leadership and cross-functional teams.

A proactive, solutions-oriented approach with a strong focus on accuracy, efficiency, and continuous improvement. A professional, ethical, and collaborative approach to leadership and business. We are a major player, involved in the energy transformation in Canada.

A strong national network offering real opportunities to grow: our people make the difference. Flexible group insurance plan customizable to your needs. Telemedicine and Employee Assistance Program (EAP).

Postsecondary Scholarship

Program for our employee's children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity.

📌 Regional Operations & Business Support Manager-EN (Vancouver)
🏢 Guillevin
📍 Vancouver