Join Go Lime’s customer-centric team as a Customer Care Representative specializing in service and order support. Help maintain customer satisfaction while ensuring smooth operations and addressing inquiries effectively.

As a key member of Go Lime's team, you will engage with customers through various channels, processing orders and resolving concerns. Your problem-solving skills and attention to detail will drive customer interactions, ensuring every experience is positive and efficient. Collaboration is essential as you will work with team members and stakeholders to meet company service targets.

Key Responsibilities:
• Handle end-to-end order processing and customer queries
• Communicate with empathy via phone, email, and chat




• Solve issues proactively with a positive attitude
• Spot trends to improve processes and service delivery
• Escalate urgent matters and ensure follow-through

Requirements:
• Excellent written and verbal communication skills
• Solid judgement and problem-solving capabilities
• Experience with Talkdesk and Zoho CRM preferred
• Ability to work under pressure and learn quickly
• Must be versatile with shifts as required

Bring your communication skills and problem-solving abilities to Go Lime's innovative HVAC team.
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📌 Customer Care Representative at Go Lime (Ontario)
🏢 Go Lime
📍 Ontario