Join Altea Active as a full-time Member Engagement Associate and contribute to a culture of exceptional customer service. Build lasting relationships with members in a agile guest services role.

As a Member Engagement Associate, you will play a pivotal role in maintaining high standards of customer service at Altea Active. This position focuses on creating positive experiences for members and guests through effective communication and relationship-building skills. Your ability to efficiently manage inquiries and provide detailed service is essential.

Key Responsibilities: • Welcome members and address their questions • Assist with appointments and day pass processing • Keep the front lobby and cafe areas presentable • Communicate across departments to enhance experiences • Maintain accurate member records in CRM

Requirements: • 1+ year customer service experience • Certification in CPR/First Aid required • Relevant education in health and fitness (asset) • Background Check for employment • Detail-oriented and organized approach required

Leverage your communication superpowers and commitment to customer satisfaction at Altea Active. #J-18808-Ljbffr

📌 Full-Time Member Engagement Specialist (Winnipeg)
🏢 Altea Active
📍 Winnipeg