Eglinton Veterinary Facilities is seeking a Client Care / Patient Care Team Member to join our busy and growing veterinary hospital.

This hybrid position is ideal for someone who enjoys both client interaction and hands-on patient care. The successful candidate will split their time between supporting our reception team and assisting with patient care throughout the hospital.

Veterinary experience is preferred; however, we are willing to train the right individual who is enthusiastic, compassionate, and eager to learn.

Responsibilities
Client Care Duties

Greeting clients and patients with warmth and professionalism

Answering multi-line phone systems

Scheduling appointments and managing daily bookings

Processing payments and maintaining accurate client records

Assisting with client communications, reminders, and follow-up calls

Using Avimark veterinary practice software

Patient Care Duties

Assisting veterinarians and technicians with patient handling and restraint

Supporting hospitalized patient care and monitoring

Preparing exam rooms and treatment areas

Cleaning and sterilizing equipment

Maintaining hospital cleanliness and organization

Assisting with laboratory samples and diagnostic procedures

Ensuring patients receive compassionate and stress-free care

Qualifications

Previous veterinary, medical, animal care, or customer service experience is an asset

Strong communication and interpersonal skills





Ability to multitask in a fast-paced environment

Comfortable working both independently and as part of a team

Compassion for animals and their owners

Experience with Avimark is an asset but not required

What We Offer

Supportive and collaborative team environment

Opportunities for training and skilled growth

Compensation: $20.00-$24.00 per hour, based on experience and qualifications

Extended health benefits

RRSP program

Health +Wellness spending account

The chance to make a meaningful difference in the lives of pets and their families

If you are passionate about animal care, enjoy helping people, and are looking for a rewarding career in veterinary medicine, we'd love to hear from you.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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📌 Veterinary Assistant/Receptionist (Ontario)
🏢 National Veterinary Associates
📍 Ontario