Location Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential. As one of Ontario's largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you'll find endless opportunities to grow your skills, expand your ideas, and shape your career.
As the Billing Clerk , you will provide front-line support for property tax and utility billing services, helping residents navigate accounts, payments, and municipal programs. You'll maintain accurate financial records, process billing transactions and adjustments, and contribute to the effective delivery of Norfolk County's revenue services.
Big vision. Real opportunities. Unlimited potential. That's Norfolk.
Duties and Responsibilities Answer inquiries from the public received by telephone, email or in-person regarding property taxation and utilities as it relates to billing, collections, penalty and interest procedures, etc. that may be non-routine in nature or require analysis to be completed within previously established policies
Issue bills and update property and utility accounts for a variety of fees and services
Maintain property files in accordance with corporate records management procedures
Process adjustments to property tax accounts as required
Assist the public with various property tax and utility related programs
Prepare, sort and mail tax bills, supplementary tax bills and tax arrears notices
Assist in the billing function by preparing and inputting local improvements, special charges and rates into billing systems
Provide assistance to other members of Revenue Services team including property taxation and Provincial Offenses Administration as required which may include acting as a Courtroom Reporter as needed
Provide general assistance to Billing Analyst with overall corporate billing efforts
Prepare financial working papers for audits,



analyses and make necessary corrections
Act as a backup for Revenue Clerk and associated collection functions
Perform other duties as assigned
Knowledge and Experience Minimum two (2) year college diploma program in accounting studies or business studies
Minimum one (1) year experience in municipal tax field to be familiar with the scope of position, or previous related experience
Completion of the Municipal Tax Administration Program (must be willing to be completed within two (2) years of hire)
Skills and Abilities Good communication and public relations skills
Valid Ontario driver's license and access to a reliable vehicle
Computer expertise in corporate standard software (Microsoft Office) and department specific software to data search and entry and to create and modify word processed documents
Knowledge of basic revenue accounting and cash handling practices
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act
Benefits Posting #: CUPE 60.26
Position: Revenue Clerk
Position Code: 6FNBLC
Status: Permanent Full Time
Number of Vacancies: 2
Employee Group: CUPE Local 4700
Wage: $27.09 - $33.90 per hour (under review)
Hours Worked per Week: 35
Division: Corporate Services
Department: Finance
Reports to: Supervisor, Corporate Collections
Location: Simcoe, ON
Posting Period: September 11, 2026 - September 28, 2026
The Corporation of Norfolk County is an equal chance employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates.
Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

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📌 Billing Clerk (PFT) (CUPE 60.26)(2) external
🏢 Norfolk County
📍 Ontario