Full Time Contract [Vacation Payout] Front Line Worker Hamilton, ON, CA
Violence Against Women’s Services
Child and Youth Worker
Full-Time, Contract
(Bargaining Unit Position as per Collective Agreement)

1 Position
Wage $23.42 Per hour
POSITION SUMMARY:
The Child and Youth Client Advocate will work from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework and uses a client-centered approach to support children and youth who are experiencing abuse and/or homelessness. The Child and Youth Client Advocate will respect each individual’s self-determination and personal decision making.

KEY RESPONSIBILITIES:

Provide direct service and case management to children, including but not limited to, conducting safety planning and risk management, completing assessments and admissions, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based services

Ensure the overall safety and security of the shelter is maintained

Identify child welfare concerns and comply with Duty to Report obligations in accordance with the Child and Family Services Act and good practices in working with service users and their children around child-welfare concerns and collaborate with CAS/CCAS as needed

Participate in developing and delivering on-site and off-site social-recreational and therapeutic activities for service users and their dependents

Provide information on resources to service users and referrals as identified by services users

Inform and encourage service users to participate in filling out MCCSS Service User Surveys

Keep systematic records using automated case management software and in-house tools such as log books and report templates

Assist in the orientation of new staff, students, and volunteers at Women’s Services in the Child and Youth Department





Participate in Emergency Residential Child and Youth and Child Witness Program (LEAF) planning as required, including program development, promotion and evaluation

Understand and follow protocols with community partners such as Hamilton Police Services, Children’s Aid Society, French Language Service Agreement and the School Board

Participate in regularly scheduled staff meetings and case conference meetings as directed by management

Work safely, and identify and report any health and safety concerns to management, in accordance with Mission Services’ Workplace Health and Safety Policies and Procedures

Adhere to a strict confidentiality policy

Understand and adhere to all Mission Services, Inasmuch House and Shelter Standards policies and procedures

Other duties that may be required to ensure the continuation of services

QUALIFICATIONS:

Minimum diploma in Child and Youth Work or Early Childhood Education

Preference for a diploma in Social Service Work (SSW), a degree in Social Work (BSW), or a degree in Child and Youth Care

Minimum two (2) years of work experience in any of the following fields: gender-based violence, child development and mental health, counselling or other social services supporting vulnerable women and children

Excellent understanding of the intersection of gender-based violence, child abuse and safety as well as related effects on parenting, mother-child relationships and child development





Works from an intersectional feminist perspective

Ability to prioritize multiple tasks and take initiative

Strong interpersonal skills

Exemplifies excellent skills in working with vulnerable people

Organized, with good communication skills, both verbal and written

Ability to work independently and within a team setting

Committed to upholding the organization’s mission, values and standards

Demonstrated understanding around importance of confidentiality

HOURS OF WORK:

37.5 hours per week

Ability to work a flexible schedule including days, evenings, and weekends

REQUIREMENTS:

Two-Step Tuberculosis Skin Test

COMPENSATION:

Wage starts at $23.42 per hour

At Mission Services of Hamilton, we value diversity in our employees and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.

We strive to foster an organization that reflects the diversity of the community we serve and welcome applications from all qualified candidates. We encourage applications from individuals from underserved and underrepresented cultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+ communities, and people living with disabilities, and those with lived experience of abuse, food insecurity, homelessness, mental health difficulties and addictions.

Mission Services is also committed to developing an inclusive, barrier-free selection process and work setting. We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted, please advise us if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.

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📌 Child and Youth Client Advocate (Ontario)
🏢 Mission Services of Hamilton
📍 Ontario