Full-Time (Monday – Friday) At SafetyCo, we believe exceptional client experiences drive long-term partnerships. As our Account Manager, you’ll be the bridge between prospective clients and long-term relationships. This role combines the best of customer success, inside sales and account management.

You’ll work closely with our Operations, Training, Marketing, and Client Success teams to ensure every client experiences a smooth, professional journey that reflects our commitment to making workplaces safer. We’re looking for someone who is energized by building relationships, solving problems, uncovering opportunities, and creating remarkable experiences that clients remember. From responding to new inquiries to supporting existing clients and identifying additional opportunities, you’ll help clients get the most from their partnership with us.

Success isn’t measured simply by answering emails or scheduling training. Every client receives timely communication, proactive support, and an experience that exceeds expectations. You naturally identify opportunities to introduce additional SafetyCo services that help clients solve problems and improve workplace safety.

New clients transition smoothly from signed agreement to service delivery with clear communication and defined expectations. Client information, CRM records, quotes, proposals, and onboarding activities are accurate, organized, and completed on time. Clients continue partnering with SafetyCo because they receive exceptional service before, during, and after every engagement.

Coordinate onboarding for new clients, ensuring a seamless implementation experience Follow up on inbound leads generated through marketing campaigns Prepare proposals, quotations,



and service recommendations Re-engage dormant clients and support client retention initiatives Support revenue growth through exceptional relationship management rather than high-pressure sales Maintain accurate CRM records and client documentation Track client activity, sales opportunities, and follow-up tasks You genuinely care about creating exceptional experiences and building long-term relationships You thrive in a fast-paced environment while keeping projects moving and details under control Continuous Improvement You constantly look for better ways to improve processes, client experiences, and team performance 3+ years of experience in client onboarding, implementation, customer success, project coordination, or account management ~ Outstanding communication and relationship-building skills ~ Strong organizational skills with the ability to manage multiple priorities ~ Proficiency with Microsoft Office and CRM platforms Experience in health and safety, workforce training, education, or skilled services Knowledge of CRM platforms such as Zoho, Salesforce, or HubSpot Comprehensive health, dental, and vision benefits Access to mental health resources and wellness programs that support your well‑being Employee Assistance Program (EAP) for confidential personal and professional support when you need it Two weeks of vacation to start, with more as you grow with us Paid sick days and personal time when you need it No regular overtime, your evenings are yours Ongoing access to training, learning, and development opportunities Tuition reimbursement to support continued education Team events, social activities, and recognition moments that actually feel fun (not forced) The chance to do meaningful work that genuinely improves workplace safety in communities Business casual dress A real commitment to learning, development, and helping people grow Travel Requirements ~ Occasional travel may be required for industry events, training, or trade shows. We help take the complexity out of workplace safety by making it simpler and more connected. Instead of juggling multiple providers, clients get one integrated partner for training, consulting, compliance, emergency response, occupational health, and risk management.

📌 Remote Account Manager (Ontario)
🏢 SafetyCo
📍 Ontario