Be the reason every customer leaves with confidence and comes back.

Rental

Specialist (Hourly) Ancaster, Ontario, Canada | Store-Based Role About Us OnSite Rentals is a growing tool and equipment rental company committed to putting the right equipment in the hands of the people who build, fix, and create — and to building the kind of team that makes that possible every single day. We are a people-first organization, and that means the experience we deliver to our customers starts with the experience we create for our team.

The Role

As a Rental Specialist, you are the face of our operation. You are on the front line of the customer experience — helping customers choose the right equipment, getting rentals out the door efficiently, and making sure every piece of equipment is clean, secure, and rental-ready. This role blends genuine customer engagement with hands-on equipment work, and it takes someone who is comfortable doing both well.

What You’ll Do Here’s what a typical day involves: Serving customers - Greet every customer with energy and genuine interest in helping them succeed with their project

- Help customers select the right equipment, accessories, and solutions for their specific needs
- Walk customers through safe operation, proper use, and what to watch for in the field
- Handle check-in and check-out transactions accurately and efficiently
- Build relationships with repeat customers and contractors who count on us to know their needs Keeping the fleet rental-ready - Prepare and stage equipment for reservations and pickups
- Inspect returned equipment thoroughly for damage, wear, and safety compliance
- Clean and “turn” equipment quickly so it’s available for the next customer
- Perform basic maintenance and minor repairs to keep the fleet in top condition




- Maintain accurate fleet status in the rental management system Keeping the centre running well - Maintain a clean, organized, and safe rental area
- Follow all safety procedures and ensure every rental meets safety compliance before it goes out
- Support efficient workflows, assist with inventory, and communicate clearly with teammates
- Coordinate with the Rental Centre Manager and Mobile Field Technicians as needed What We Offer - Competitive hourly pay with overtime eligibility
- Performance-based incentives tied to store success
- Training on tools, equipment, and rental systems
- Clear growth path to manager or technician roles
- Annual uniform allowance
- Health and dental benefits What We’re Looking ForYou bring - 1–3 years of customer-facing experience — retail, rental, or similar
- A natural ability to connect with people and make them feel looked after
- Mechanical aptitude and comfort working with tools and equipment
- A strong work ethic and proactive approach
- Attention to detail
- Basic computer skills for rental system entry and fleet tracking
- The physical capability to safely lift 50+ lbs and work in an active, hands-on environment
- A valid Ontario driver’s licence (G class) You are - Genuinely people-oriented — you enjoy helping others and it shows
- Dependable — your team and customers know they can count on you
- Curious about equipment and motivated to keep learning
- Calm under pressure and adaptable when the pace picks up Compensation - Hourly Rate: CAD $20 - $25 / hour
- Overtime eligible
- Commission / Bonus: Tied to store performance and customer experience OnSite Rentals is an equal opportunity employer committed to building a diverse, inclusive, and safe workplace. We welcome applications from all qualified candidates. Accommodations are available throughout the recruitment process upon request.

📌 Rental Specialist - Ancaster (Canada)
🏢 OnSite Rentals
📍 Canada