Lead Customer Service Supervisor (Victoria)

Lead Customer Service Supervisor (Victoria)

16 Sep
|
Shoppers Drug Mart
|
Victoria

16 Sep

Shoppers Drug Mart

Victoria

Become a pivotal Front Store Supervisor at Shoppers Drug Mart, enhancing customer interaction and team coordination. Oversee cash management and merchandising efforts effectively.
In this leadership role, you will ensure all staff adhere to store policies while providing ongoing training and support. You will actively resolve customer issues and maintain a skilled store image. Your commitment to loss prevention and operational efficiency will positively impact the store's success.
Key Responsibilities:
• Manage compliance with store policies among staff
• Train and guide cashiers and merchandising team
• Implement effective loss prevention strategies
• Handle customer inquiries and service resolution
• Maintain cleanliness and organization of merchandise
Requirements:
• Proven planning and judgement skills
• Strong capacity for problem-solving in customer service
• Organized with effective time management
• Familiarity with store products and inventory
• Compliance with health and safety standards
Drive excellence in customer service and store operations as a Front Store Supervisor at Shoppers Drug Mart.
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📌 Lead Customer Service Supervisor (Victoria)
🏢 Shoppers Drug Mart
📍 Victoria

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