Elevate the kiosk experience at Thermea Spa Village Whitby as a Lead Associate. This seasonal role involves training staff and overseeing smooth operations across multiple locations.

In this dynamic position, you will report to the Marketing Manager and Kiosk Coordinator, leading kiosk agents in producing exceptional guest experiences. Your responsibilities include coaching, managing inventories, and tackling unexpected issues while ensuring seamless daily operations. It’s an ideal role for someone passionate about wellness and guest service.

Key Responsibilities:
• Train and coach kiosk agent team members
• Manage daily kiosk operations and staffing concerns
• Handle emergencies and unexpected shift coverage
• Oversee inventory management and order processing
• Serve as the primary resource for kiosk agents

Requirements:
• College degree in hospitality or tourism
• Minimum one year experience in team leadership
• Solid customer service and problem-solving skills
• Proficient in MS Office and technology
• Ability to work in a fast-paced environment

Lead the team and enhance the guest experience at Thermea Spa Village Whitby this holiday season.
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📌 Lead Associate for Kiosks at Thermea Spa (Ontario)
🏢 Nordik
📍 Ontario