Become an Order Management Specialist at ABB, where you’ll provide essential customer service and manage order processes in a hybrid work environment. Use your skills to enhance client satisfaction and assist with order entry, RMA, and after-sales requests.

At ABB, this position will empower you to deliver exceptional support as a liaison among customers, sales, and logistics teams. You’ll be managing accounts for distributors and OEMs while ensuring client needs are met with effective problem-solving. Focus on fostering teamwork and aligning with the organization’s objectives to achieve outstanding results.

Key Responsibilities:
• Coordinate with internal teams to handle customer requests
• Manage customer accounts and resolve inquiries effectively




• Provide timely updates to clients on order status
• Identify processes for handling customer issues and feedback
• Uphold ABB’s core values and safety standards

Requirements:
• Bachelor’s degree or 2 years relevant experience
• Proficient in SFDC, SAP, and other software
• Strong analytical and problem-solving abilities
• Bilingual in French and English
• Ability to manage multiple tasks and travel up to 10%

Leverage your order management experience at ABB while contributing to a sustainable future.
#J-18808-Ljbffr

📌 Order Management Specialist in Hybrid Role (Quebec City)
🏢 ABB
📍 Quebec City