Become an integral part of Gateway Veterinary Services as a Client Service Specialist. Your friendly, detail-oriented approach will help deliver outstanding service in a fast-paced environment.
The Client Services Team at Gateway Vet needs compassionate professionals who thrive in a challenging role. You will manage client scheduling, supervise arrivals, and efficiently process payments while working closely with our veterinary team. Experience in customer-facing roles will help you excel in this position.
Key Responsibilities:
• Coordinate and confirm client appointment schedules
• Conduct daily accounting tasks and cash handling
• Assist clients during check-in and record necessary information
• Transfer calls needing technical assistance to the right department
• Remain aware of all safety procedures and protocols
Requirements:
• Previous customer service experience preferred
• Robust problem-solving and prioritization skills
• Excellent written and spoken English proficiency
• Sufficient computer skills for role demands
• Must possess a full driver’s license
Leverage your skills to create impeccable experiences in our veterinary practice.
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