Company Description
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Night Captain.

What Is In It For You

Wonderful company culture - our colleagues are at the heart of all that we do

Food & Beverage discount of 50% in our restaurants

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Full rate of pay of $26.14/hour

Job Description
Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service

Delivery of Food and Beverage orders

Co-ordinate and work with Front Office and Housekeeping Departments

Provide parking assistance upon arrival and departure of guest vehicles

Provide the guest with detailed parking fees and clear explanation of valet advantages

Work with the overnight Manager on duty

Luggage handling

Pick-up laundry and doorknob menus

Meet all guest needs in a pleasant, efficient and professional manner

Duties include: Shoeshine, In-Room Dining orders and Bell Services

Other duties as assigned

Qualifications

Previous guest service and food & beverage experience required

Excellent communication skills in both official languages

Proven guest service excellence





Smart Serve Certification required

Valid Driver’s License with no infractions

Additional Information

Physical Aspects Of Position (included But Not Limited To)

Constant standing and walking throughout shift

Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.)

Frequent bending and lifting (up to 50 lbs.)

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

#BELIMITLESS
Do what you love, care for the world, dare to challenge the status quo!

AI disclosure:
We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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📌 Night Captain (Full-Time) (Quebec City)
🏢 Fairmont Hotels and Resorts
📍 Quebec City