Medical Outreach Administrative Worker – WMPC
Location: Vancouver, BC
Employment Type: Casual, On-Call
Wage: $25.76/hour
Application Deadline: Open until filled

About the Program
The Women's Mobile Primary Care Program (WMPC) provides equitable, holistic, trauma-informed and culturally grounded healthcare to urban Indigenous women and gender-diverse people in Vancouver’s Downtown Eastside.

Through mobile and community-based outreach, the WMPC team works to reduce barriers to healthcare and support clients in accessing primary care and other health and community services.

About the Role
Vancouver Aboriginal Health Society (VAHS) is seeking a reliable and adaptable Medical Outreach Administrative Worker to join the WMPC casual on-call pool.

This position provides administrative, outreach and logistical support during WMPC clinics and outreach activities. Responsibilities include client intake and registration, administrative support, maintaining clinic supplies, accompanying clients to appointments and communicating with community partners.

This is a casual, on-call position with no guaranteed hours . Shifts are offered based on program needs and employee availability. Potential shifts may occur Monday through Thursday, generally between 10:00 AM and 4:00 PM .

Key Responsibilities

Assist with setting up and closing mobile clinic spaces at community outreach locations

Welcome clients, complete intake documentation and support accurate registration in the electronic medical record (EMR) system

Provide administrative and logistical support to WMPC team members during clinics





Accompany clients to specialist, laboratory, hospital, advocacy and other appointments as required

Maintain and organize medical supplies, forms and outreach materials

Communicate with community partners and outreach site staff

Support documentation, scheduling and client follow-up

Maintain client confidentiality and support a culturally safe, respectful and trauma-informed environment

Perform other related duties as required to support WMPC operations

Qualifications

Minimum one year of administrative or outreach experience in a healthcare, community or social services setting preferred

Experience using an EMR system for client or patient registration is an asset

Knowledge of Indigenous communities, cultural safety and trauma-informed practice is an asset

Strong organizational skills and attention to detail

Robust interpersonal and communication skills

Ability to work independently and collaboratively as part of a team

Proficiency with Microsoft Office applications

Ability to maintain confidentiality when working with sensitive information

Ability to travel to community locations throughout Vancouver

Ability to lift and carry outreach supplies weighing up to approximately 20 lbs

Working Conditions
This is a casual, on-call position with no guaranteed hours. Work takes place at community-based outreach locations and in office environments.

The position may involve travelling between community sites, accompanying clients to appointments, carrying outreach supplies and extended periods of computer work.

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📌 Medical Outreach Support Worker (British Columbia)
🏢 Vancouver Aboriginal Health Society
📍 British Columbia