Launch your career with Venture as a Technical Support Technician. Help resolve hardware challenges while engaging with clients in a fun, supportive workplace dedicated to IT excellence.
Venture is on the lookout for a passionate L1 Technician to join our expanding team. This full-time role includes diagnosing and fixing hardware issues for Windows and Apple devices, all while nurturing client relationships through outstanding service.
Key Responsibilities:
• Resolve tickets efficiently according to service level targets
• Conduct hardware diagnostics and repairs for client devices
• Configure Windows and Mac systems tailored to client needs
• Document resolutions and communicate progress to clients
• Support team with hardware repair process improvements
Requirements:
• Minimum 1 year of hardware troubleshooting experience
• Familiarity with printer hardware and software solutions
• Effective communication with non-technical users
• Time-management and multi-tasking skills
• Valid Driver's license required
Join a close-knit team where innovation and learning go hand in hand in a fulfilling IT environment.
#J-18808-Ljbffr
📌 Technical Support Technician with Venture (Ontario)
🏢 Venture
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.