The Manager, Business Operations in Product Engineering will support all business operations activities within the Bedrock LCR portfolio (Legal, Content Engineering, Risk & Fraud). This role plays a critical part in driving financial performance, operating efficiency, and customer satisfaction by implementing and operationalizing strategic business plans. Acting as an operational partner, the Manager aligns cross-functional goals, optimizes resources, and delivers data-driven insights to leadership to support key business decisions.

Operational Leadership & Execution: Lead daily operations for the Bedrock LCR portfolio to support business objectives, achieve milestones, and contribute to overall financial goals.

Process Improvement & Efficiency: Identify, develop, and implement continuous improvement and change management initiatives to optimize resources, products, and services.

Performance Metrics & Reporting: deliver recurring and ad-hoc business intelligence reports to senior management.

Strategic & Financial Planning: Contribute to pillar-level strategic planning, resource forecasting, budget management, and workforce data initiatives in close alignment with business goals.

Team & Workflow Direction: Direct and review the work of enabling functions and administrative operational partners, driving performance and accountability. Identify and resolve moderately complex technical, operational, and organizational challenges by adapting existing frameworks and offering innovative perspectives.

Vendor Management: 6+ years of experience in strategy, operations, consulting, technology, finance, or a related field. ~ Proven track record of implementing and managing operational cadences at scale. ~ Strong experience working with large, complex data sets to create insightful, strategic views and dashboards. ~ Hands‑on approach with strong verbal and written communication skills, capable of presenting clearly and confidently to senior leadership. ~ Solid understanding of business operations, cross‑departmental relationships, and relevant industry trends. Proficiency or hands‑on exposure to the Microsoft 365 Suite. This position is open due to an existing vacancy to support our evolving business needs.

Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office‑based roles while delivering a seamless experience that is digitally and physically connected.

Flex My

Way is a set of supportive workplace policies designed to help manage personal and skilled responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.



This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Our Grow My

Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include versatile vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Rapid, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute.

We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.

These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital,



accident and sickness insurance paid 100% by the employee; optional life and AD&D; insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. For Ontario, Canada, the base compensation range for this role is $79,000 CAD - $129,000 CAD.

Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Thomson

Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.

Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson

Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.

📌 Responsable Opérationnel / Manager F/H (Toronto)
🏢 Thomson Reuters
📍 Toronto