Become an M3 Support Analyst with Circular Materials in the Greater Vancouver Area. This hybrid role involves technical support, device management, and participation in IT operations activities.

The ideal candidate will have a solid IT background with 4-5 years of experience in providing Level 1 and Level 2 support. You'll be responsible for configuring rugged devices, resolving issues with the M3 Post-Collection Portal, and assisting employees with both remote and onsite technical needs. Your role will contribute to effective incident management and user satisfaction.

Key Responsibilities:
• Provide support for M3 portal access and device issues
• Deploy and configure rugged Android devices
• Manage device security and updates via MDM




• Offer support for Windows environments and peripherals
• Document tickets and maintain device records

Requirements:
• Bachelor’s degree in Computer Science or related field
• 4-5 years of experience in corporate IT support
• Familiarity with MDM systems like Microsoft Intune
• Experience with Android mobile devices and scanners
• Strong communication and documentation skills

Join Circular Materials and help improve technology services across various operations.
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📌 Support Analyst - Hybrid Role (Ontario)
🏢 Circular Materials
📍 Ontario