Who are we?

At Canada Welding Supply, we are a leading source for welding equipment, supplies and apparel in Canada. With a wide selection of products from top brands, we cater to the needs of professional welders, hobbyists, and DIY enthusiasts. We pride ourselves on providing exceptional customer service and product education.

We're more than just a supplier – we're a growing team of passionate individuals dedicated to fueling the future of welding in Canada. We value and prioritize customer centricity, innovation, teamwork and respect in our workplace.

If these values resonate with you, keep reading!

About the Role:

As a Retail Sales Associate, you will be frontline support for walk-in customers in our Mississauga Showroom. Daily, you will be assisting customers with their purchasing decisions of welding equipment & tools, directing customers to right sales channels, taking in-person orders, picking orders from our Warehouse and managing the showroom's inventory and merchandising duties.

Work Location: On-site - 6829 Pacific Circle, Mississauga

Store Hours:: Monday - Saturday 7:30am-6pm

Key Responsibilities

- Support walk-in customers with their purchases, manage pick up orders, and handle returns/exchanges following store policies
- Process payments (cash, credit, debit) and manage all point of sale operations
- Guide customers to the right sales channels and smoothly transfer them to Technical Sales for advanced support
- Perform daily opening and closing procedures, including store readiness checks and securing the premises, ensuring a smooth and efficient store operation




- Maintain a consistently clean, organized, and safe store environment, including showroom displays and stock replenishment, while adhering to all applicable Health & Safety Regulations
- Collaborate with Sales and Warehouse team to troubleshoot and resolve customer order issues
- Partner with Operations and Warehouse team to perform cycle counts where required to correct discrepancies
- Continuously expand your product knowledge through in-store training, available resources, and cross-functional warehouse functions. Proactively stay informed about the latest tool industry by utilizing online platforms, video resources, peer collaboration, and social media
- Other duties as assigned by Technical Sales Supervisor

Qualification

- Friendly, can-do attitude with robust customer service skills
- Solid written and verbal communication abilities
- Merchandising experience is required
- Experience in a similar retail environment is considered an asset
- Proficiency in MS Office/Google Suite
- Performance-driven with the ability to multitask in a fast-paced environment
- Must be available to work between 7:30 am - 6:00 pm, Monday to Friday, and potentially Saturdays

Physical Job Requirements:



The physical demands outlined below are representative of those that must be met by an employee to successfully perform the essential functions of the job. These include:

- Lifting & Carrying: Ability to lift and carry up to 50 lbs independently, with occasional team lifting of heavier items
- Movement: Frequent standing, walking, bending, stooping, and reaching. Ability to push/pull loaded carts
- Dexterity: Ability to use hands and fingers to handle small objects, operate equipment (scanners, tools), and manage inventory
- Stamina: Ability to maintain physical activity throughout the shift, including prolonged periods of standing and movement

Why Canada Welding Supply?

- Fast growing business
- Casual dress code
- Group Retirement Savings Program (matched by company)
- Wellness days & birthdays off
- Medical and Dental Benefits

Visit our website www.canadaweldingsupply.ca to learn more! We recognize the importance of a diverse workforce and are dedicated to ensuring equal opportunities for all candidates. As part of our recruitment process, we provide accommodations for individuals with disabilities or other needs, in accordance with the duty to accommodate. If you require any adjustments during the application, interview, or selection process, please let us know, and we will work with you to ensure a fair and accessible experience.

Pay: $20.00-$22.00 per hour

Expected hours: 40.0 – 44.0 per week

Perks

- Dental care
- On-site parking
- Store discount
- Vision care
- Wellness program

Work Location: In person

📌 Retail Front Store Associate (Mississauga)
🏢 Canada Welding Supply
📍 Mississauga