RED Mountain Resort is hiring a Retail Sales Technician for the 2026/27 winter season!

The Retail

Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.

MAJOR RESPONSBILITIES

- POS Sales Processing/Paper Handling

- Process all sales transactions in a friendly and efficient manner

- File forms, vouchers and documents in appropriate locations

- Accurate and productive cash handling, balance end of day cash-outs

- Customer Service

- Provide customers with excellent service and a memorable shopping experience

- Possess positive product knowledge – know what you are selling

- Keep the shop environment upbeat and comfortable

- Answer phones & reply to work emails

- Be able to answer questions about Red Mountain Resort services and on-mountain activities

- Inventory & Merchandising

- Ensure environment is always clean, tidy, attractive, and inviting

- Receive merchandise, reconcile with packing slip & tag stock

- Note inventory levels; inform supervisor re: low stock items

- Be aware of backroom stock availability

- Re-stock shelves and racks as required

- Be alert and help to prevent any loss of merchandise

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

- High School diploma minimum





- Post secondary education an asset

Experience

- Ski industry/retail experience

- Good retail product knowledge

- Knowledge of Red Mountain Resort, Rossland and their history

- Cash handling experience required

- Retail shop experience required

- Experience with POS software

- Proficiency with Excel & Word

Able to troubleshoot computer problems

Physical and Other Requirements

- Ability to lift at least 50 lbs.

- Ability to work on your feet for long period of time

Ability to carry stock up several flights of stairs

Skills and Abilities

- Professional, friendly & outgoing demeanor

- Respects and supports company policies and procedures

- Willingness to help fellow employees & be part of the team

- Good attention to detail

- Conforms to Red Sports employee code of conduct/appearance requirements

- Exceptional interpersonal skills

- Good team player

- Customer service-oriented

- Accuracy and efficiency in transaction processing and cash handling

- Excellent multi-tasking skills

Able to maintain friendly, professional attitude in a high-pressure environment.

The wage for this position is $18.25/hour.

📌 Retail Sales Technician (Rossland)
🏢 RED Mountain Resort BC
📍 Rossland